The Scape health and safety eco-system was upgraded throughout the COVID-19 pandemic to reflect the changing requirements.

First responder

At the start of the pandemic, we introduced our COVID-19 protocols including free and immediate medical assessments, provisions for voluntary 14-day isolation (before any government announcements) and a range of enhanced protections in building for our residents, such as nurses and extra security in our buildings.

Extensive cleaning regimes

In addition to offering the most extensive suite of support services nationwide, we have implemented frequent cleaning of all communal spaces, additional hygiene and wellness staff to assist in the cleaning requirements, availability of hand sanitiser and deployment of professional cleaning services in high traffic areas.

There’s clean, then there is scape clean

Taking the fight to COVID:19 means utilising rigid hygiene protocols and safety measures.

24/7 trained cleaning specialists

A dedicated team of in-house trained experts across a range of roles.

Scape x Sonder Safety app

A 24/7, multilingual, rapid response service to support all students.

Isolation protocols

Everything students need to care for their health and well-being.

Best practice security

ID checks and screening for all residents including arrival cards.

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